Standard Travel Refund & Cancellation Policy

1. Cancellation by the Traveler

Refund amounts are generally determined by how far in advance the cancellation is made.

• 30+ Days Before Departure: Full refund minus a small administrative fee (e.g., 5-10%) and any non-refundable deposits (e.g., specific flight tickets).

• 15 to 29 Days Before Departure: 50% refund of the total trip cost.

• 7 to 14 Days Before Departure: 25% refund of the total trip cost.

• Less than 7 Days / No Show: No refund will be issued.
  

2. Cancellation by the Agency

If we are forced to cancel a trip due to internal reasons (under-booking or operational issues):

• You will receive a 100% refund of all payments made.

• Alternatively, you may choose to transfer your credit to a future trip with a special discount.
  

3. Force Majeure (Unforeseen Events)

In cases of "Acts of God" (natural disasters, pandemics, political instability, or government restrictions):

• The agency will facilitate the maximum possible refund based on what is recoverable from third-party vendors (hotels, airlines).

• We strongly recommend Travel Insurance to cover these specific scenarios.
  

How the Refund Process Works

1. Written Request: All cancellations must be submitted via email to our support team.

2. Verification: We calculate the refund based on the date the email was received.

3. Processing: Refunds are typically processed back to the original payment method within 7–14 business days.